--- title: "Tech Help Direct: Queensland's premier Apple Business Partner for fleet deployments" description: Tech Help Direct helps organisations deploy and manage Apple devices at scale using Jamf Pro, supporting seamless, secure, and efficient Apple environments across Australia. image: https://blog.techhelpdirect.com.au/hubfs/Screenshot%202025-05-21%20at%206.34.46%20pm.png --- - [Call 1300 622 843](tel:1300622843) - [Support Portal](https://support.techhelpdirect.com.au/hc/en-us) - [Resources](https://www.techhelpdirect.com.au/resources/) - [Download Remote Support](https://get.teamviewer.com/thdqs) - [Choosing an IT Company?](https://www.techhelpdirect.com.au/resources/choosing-an-it-company/) - [Computer Maintenance Tips](https://www.techhelpdirect.com.au/resources/computer-maintenance-tips/) - [Engagement Agreement](https://www.techhelpdirect.com.au/resources/engagement-agreement/) - [Credit Application](https://www.techhelpdirect.com.au/resources/credit-application/) - [Privacy Policy](https://www.techhelpdirect.com.au/resources/privacy-policy/) [![Tech Help Direct](https://blog.techhelpdirect.com.au/hubfs/raw_assets/public/Tech_Help_Direct_June2020/images/logo.svg "Tech Help Direct")](https://www.techhelpdirect.com.au/) menu - [Approach](https://www.techhelpdirect.com.au/approach/) - [Solutions](https://www.techhelpdirect.com.au/approach/) - [Managed ICT Services](https://www.techhelpdirect.com.au/solutions/managed-ict-services/) - [ICT Consulting and Projects](https://www.techhelpdirect.com.au/solutions/ict-consulting-and-projects/) - [Security](https://www.techhelpdirect.com.au/solutions/security/) - [Infrastructure](https://www.techhelpdirect.com.au/solutions/infrastructure/) - [Cloud Solutions](https://www.techhelpdirect.com.au/solutions/cloud/) - [Team](https://www.techhelpdirect.com.au/approach/) - [Meet the Team](https://www.techhelpdirect.com.au/team/meet-the-team/) - [Certifications](https://www.techhelpdirect.com.au/team/certifications/) - [Partners](https://www.techhelpdirect.com.au/team/partners/) - [Clients](https://www.techhelpdirect.com.au/team/clients/) - [Blog](https://blog.techhelpdirect.com.au/) - [Contact](https://www.techhelpdirect.com.au/contact/) [Call 1300 622 843](tel:1300622843) [Support Portal](https://support.techhelpdirect.com.au/hc/en-us) Menu ![Footer Logo](https://blog.techhelpdirect.com.au/hubfs/raw_assets/public/Tech_Help_Direct_June2020/images/ict-consulting-and-projects-graphic.png) # Tech Help Direct: Queensland's premier Apple Business Partner for fleet deployments [Tech Help Direct](https://blog.techhelpdirect.com.au/author/tech-help-direct) 21 May 2025, 7:00:29 pm ## **We help organisations better deploy Apple devices at scale with Jamf Pro** At **Tech Help Direct**, we take pride in being one of Queensland’s leading managed IT service providers—and a certified **Apple Partner**. Our specialty? Helping organisations procure, deploy and manage fleets of Apple devices using **Jamf Pro**, the gold standard in Apple device management. We’re based in Queensland, but our reach spans across Australia. Whether you're a school, government department, or enterprise, we bring premium, scalable solutions to your Apple ecosystem. ### **![Screenshot 2025-05-21 at 6.34.46 pm](https://blog.techhelpdirect.com.au/hs-fs/hubfs/Screenshot%202025-05-21%20at%206.34.46%20pm.png?width=360&height=294&name=Screenshot%202025-05-21%20at%206.34.46%20pm.png). ![Screenshot 2025-05-21 at 6.39.28 pm](https://blog.techhelpdirect.com.au/hs-fs/hubfs/Screenshot%202025-05-21%20at%206.39.28%20pm.png?width=508&height=288&name=Screenshot%202025-05-21%20at%206.39.28%20pm.png)** ### **Why do we choose Jamf Pro?** Jamf Pro allows us to deliver a seamless, secure, and scalable Apple experience. With it, we can: - Automate device enrollment and configuration - Push apps and updates remotely - Enforce security policies - Provide a self-service portal for users - Monitor inventory and compliance in real time We’re **Jamf 300 certified**, which means we’ve gone deep into the platform’s capabilities. We don’t just deploy devices—we build ecosystems that empower users and reduce IT overhead. ## ![Jamf-Pro-color](https://blog.techhelpdirect.com.au/hs-fs/hubfs/Jamf-Pro-color.png?width=400&height=115&name=Jamf-Pro-color.png)   ## **Case Study: Supporting TAFE Queensland’s Apple Deployment** One of our most rewarding projects was working with **TAFE Queensland**, one of Australia’s largest vocational education and training providers. They needed a reliable partner to help manage a growing fleet of Apple devices used across multiple campuses. Here’s how we helped: - **Assessment & Planning**: We worked closely with TAFE’s IT team to understand their needs, ranging from student iMacs to staff MacBooks. - **Zero-Touch Deployment**: Using Apple School Manager and Jamf Pro, we enabled zero-touch provisioning. Devices were shipped directly to campuses and automatically enrolled upon activation. - **Custom Configuration**: Each device was configured with the right apps, restrictions, and settings based on the user’s role—whether student, educator, or admin. - **Ongoing Management**: We continue to provide remote support, app updates, and security enforcement through Jamf Pro. - **Training & Support**: We trained TAFE’s internal IT staff and end users, ensuring they could make the most of their Apple devices. The result? A streamlined, secure, and user-friendly Apple environment that supports learning and productivity. ## **Need a fleet refresh?** **![AFS Business Info-1](https://blog.techhelpdirect.com.au/hs-fs/hubfs/AFS%20Business%20Info-1.png?width=1914&height=1780&name=AFS%20Business%20Info-1.png)** **![AFS Leasing](https://blog.techhelpdirect.com.au/hs-fs/hubfs/AFS%20Leasing.png?width=1900&height=1202&name=AFS%20Leasing.png)** ## **Why work with us?** - We’re **Apple and Jamf certified** - We’ve deployed thousands of devices across Australia - We offer **local expertise** with a national reach - We provide **ongoing managed support**, not just one-off projects If you're looking to scale your Apple deployment or need help managing your existing fleet, we’d love to chat. Let’s make your Apple environment work smarter for you and your users.   [Apple](https://blog.techhelpdirect.com.au/tag/apple), [Partner](https://blog.techhelpdirect.com.au/tag/partner), [Brisbane](https://blog.techhelpdirect.com.au/tag/brisbane), [Gold Coast](https://blog.techhelpdirect.com.au/tag/gold-coast), [Business](https://blog.techhelpdirect.com.au/tag/business), [Queensland](https://blog.techhelpdirect.com.au/tag/queensland) ## Read On ### [Simplifying technology investment: Financing Apple devices with Tech Help Direct](https://blog.techhelpdirect.com.au/simplifying-technology-investment-financing-apple-devices-with-tech-help-direct) ### [Tech Help Direct: Your Apple Education Partner Partnered with Apple to provide the highest standard in deployment services for Education.](https://blog.techhelpdirect.com.au/tech-help-direct-your-apple-education-partner) ### [Device management and security: It all comes down to preparation. It’s not a good feeling when you lose your device. It’s an even worse feeling when someone steals...](https://blog.techhelpdirect.com.au/device-management-security-it-all-comes-down-to-prep) ![Tech Help Direct](https://blog.techhelpdirect.com.au/hubfs/raw_assets/public/Tech_Help_Direct_June2020/images/logo-light.svg) "We design, deploy and support compelling ICT systems that improve organisations and simplify lives." - Daniel Herr, Director [facebook](https://www.facebook.com/techhelpdirect/) [instagram](https://www.instagram.com/techhelpdirect/) [linkedin](https://au.linkedin.com/company/tech-help-direct) [youtube](https://www.youtube.com/channel/UCQKwIZWyTmw76A1moXXdn4A) ### OFFICE LOCATIONS **Gold Coast** Accessible head office Level 2, 140 Bundall Road Bundall QLD 4217 Australia **Brisbane** Access by appointment only Level 1, 9 Hercules Street Hamilton QLD 4007 Australia ### RESOURCES - [Download Remote Support](https://get.teamviewer.com/thdqs) - [Choosing an IT Company?](https://www.techhelpdirect.com.au/resources/choosing-an-it-company/) - [Computer Maintenance Tips](https://www.techhelpdirect.com.au/resources/computer-maintenance-tips/) - [Engagement Agreement](https://www.techhelpdirect.com.au/resources/engagement-agreement/) - [Credit Application](https://www.techhelpdirect.com.au/resources/credit-application/) - [Privacy Policy](https://www.techhelpdirect.com.au/resources/privacy-policy/) ### Certified & Awarded ICT ![ISO9001-White-500px](https://blog.techhelpdirect.com.au/hs-fs/hubfs/ISO9001-White-500px.png?width=500&name=ISO9001-White-500px.png "ISO9001-White-500px") [![ISO27001-White-500px](https://blog.techhelpdirect.com.au/hs-fs/hubfs/ISO27001-White-500px.png?width=500&name=ISO27001-White-500px.png "ISO27001-White-500px")](https://www.crn.com.au/) [![Apple-Solution-Expert-Commercial-white-600px](https://blog.techhelpdirect.com.au/hubfs/Apple-Solution-Expert-Commercial-white-600px.svg "Apple-Solution-Expert-Commercial-white-600px")](https://consultants.apple.com/au/profile-detail.html?acid=001C000000pcuNV) ![Microsoft-Solutions-Partner-logo-white-1](https://blog.techhelpdirect.com.au/hubfs/Microsoft-Solutions-Partner-logo-white-1.svg "Microsoft-Solutions-Partner-logo-white-1") [![Sparkwire](https://blog.techhelpdirect.com.au/hs-fs/hubfs/raw_assets/public/Tech_Help_Direct_June2020/images/QAssure-Accreditation-supplier-logo-white-300x155.png?width=1085&name=QAssure-Accreditation-supplier-logo-white-300x155.png "Sparkwire")](https://qassure.com.au/supplier/details/14276) © Tech Help Direct